We Know the Secret
Shazam has become a favorite app of music agents around the country, and in February, the company announced that it would get into the music-making business itself, launching a new imprint under Warner Music Group for artists discovered through the app.
Shazam searches are just one of several new types of data guiding the pop-music business. Concert promoters study Spotify listens to route tours through towns with the most fans, and some artists look for patterns in Pandora streaming to figure out which songs to play at each stop on a tour. In fact, all of our searching, streaming, downloading, and sharing is being used to answer the question the music industry has been asking for a century: What do people want to hear next?
It’s a question that label executives once answered largely by trusting their gut. But data about our preferences have shifted the balance of power, replacing experts’ instincts with the wisdom of the crowd. As a result, labels have gotten much better at understanding what we want to listen to. This is the one silver lining the music industry has found in the digital revolution, which has steadily cut into profits. So it’s clearly good for business—but whether it’s good for music is a lot less certain.